The data centre industry is experiencing significant shifts in workforce dynamics, as highlighted by the Uptime Institute’s 2024 Data Centre Staffing and Recruitment Survey. It provides insights into hiring trends, salary spending, and workforce challenges in the data centre industry.
The survey reveals a notable increase in new hires, with 57% of respondents reporting more hiring activity compared to the previous year. This growth is particularly evident in operations management and junior/mid-level staff roles, which have seen the greatest increase in salary-related spending. This trend underscores the industry’s expanding workforce needs and the importance of attracting and retaining skilled professionals.
Organisations are investing more in their workforce, with 57% increasing their salary-related spending. This investment is crucial for attracting top talent and addressing the growing demand for skilled data centre professionals. However, the reliance on temporary and contract workers for junior/mid-level roles indicates a need for more stable employment solutions.
Despite the positive hiring trends, the survey highlights a concerning decline in programs aimed at hiring new entrants to the job market and mentoring existing employees. These programs are essential for developing a robust talent pipeline and ensuring long-term industry growth. The decline suggests a potential gap in workforce development that needs to be addressed.
Staff turnover remains a significant challenge, with 51% of organisations experiencing turnover in the past year. Junior/mid-level staff roles are particularly affected, highlighting the need for better retention strategies. Addressing turnover is critical for maintaining operational stability and ensuring the continuity of expertise within the industry.
By focusing on strategic hiring, investing in talent, and revitalising hiring and mentoring programs, the industry can navigate these challenges and continue to thrive.